Privacy Policy
Last Updated: August 28, 2025
Quick Summary (30 seconds)
We collect only the data necessary to respond to inquiries (via the contact form) and provide services.
You may request access, rectification, deletion, portability, and limitation of your data at any time.
We do not sell your data and only share it with subcontractors essential to the operation of the website and the provision of services.
For any questions: contact@frakingart.com.
1) Who is responsible for data processing?
Data Controller: Lucile Frak Graciano
Contact: contact@frakingart.com
Website Host: OVH, 2 rue Kellermann, 59100 Roubaix, France, +33 9 72 10 10 07
Website: Fraking Art – www.frakingart.com
2) What data do we collect?
2.1 Contact Form (bottom of page)
We collect the information you enter:
Full name
Email address
Phone number (optional)
Subject / type of request (e.g., CONTACT, REQUEST A QUOTE, MAKE A REQUEST)
Message
2.2 Services and Quotes
For quotes or service requests, we may also collect:
Identification data (company, organization, registration numbers if relevant)
Professional contact details (department, role)
Project information (needs, technical/creative constraints, indicative budget, schedule)
Billing information (address, VAT, payment methods)
2.3 Cookies and Analytics
Cookies strictly necessary for website functionality (e.g., storing your cookie consent).
Analytics (if enabled): [tool: e.g., Matomo / Google Analytics] – pseudonymized data (page views, duration, source). You can refuse these cookies (see §9).
No “sensitive data” under GDPR (health, opinions, etc.) is intentionally collected via this website.
3) Purposes and Legal Basis
| Purpose | Legal Basis (GDPR) |
|---|---|
| Responding to messages via contact form | Legitimate interest (Art. 6-1(f)) |
| Preparing and sending quotes | Pre-contractual measures (Art. 6-1(b)) |
| Executing a service contract (artistic, video, hair services, etc.) | Contract execution (Art. 6-1(b)) |
| Billing and accounting obligations | Legal obligation (Art. 6-1(c)) |
| Website analytics and improvement | Consent (Art. 6-1(a)) if non-essential cookies are used |
4) Recipients and Subcontractors
Your data may only be shared with:
Essential technical service providers (hosting, form tools, emailing, analytics).
Partners involved in service delivery when necessary (e.g., venue/theater, audio/video technicians, hair stylists for “Fraking Hair”), strictly for the purpose of the project.
Each subcontractor is contractually obliged to comply with GDPR and ensure data confidentiality and security.
5) Transfers Outside the European Union
We primarily use service providers hosted in the EU. If a transfer outside the EU is necessary (e.g., emailing or analytics tool), it is based on:
An adequacy decision by the European Commission, or
Standard contractual clauses approved by the Commission.
Information about transfers is available on request.
6) Data Retention
| Data Type | Retention Period |
|---|---|
| Messages via contact form | 3 years from last contact |
| Prospective client data (quotes not followed by a contract) | 3 years from last interaction |
| Client data (contracts, communications related to execution) | Duration of the relationship + 5 years in archive |
| Billing/accounting data | 10 years (legal requirement in France) |
| Analytics cookies (if consented) | Maximum 13 months |
7) Your Rights
Under GDPR and French law (“Informatique et Libertés”):
Access your data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object (e.g., to marketing)
Data portability (where applicable)
To exercise your rights: contact@frakingart.com – we will respond within 1 month (extendable by 2 months for complex requests). You may also file a complaint with CNIL (www.cnil.fr).
8) Security
We implement appropriate technical and organizational measures: HTTPS, access management, regular updates, backups, encryption in transit, and selection of GDPR-compliant service providers.
9) Cookies: Consent Management
9.1 Site Settings
On your first visit, a cookie banner allows you to accept or refuse non-essential cookies:
Accept all / Refuse all / Customize (recommended)
You can change your choice at any time via the link: [Manage My Cookies] (link to insert).
9.2 Browser Settings
You can also configure your browser to refuse cookies. Refer to your browser’s help (Chrome, Firefox, Safari, Edge, etc.).
9.3 Indicative List of Cookies
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| [consent_cookie] | Store your consent choices | 6–12 months | Fraking Art |
| [mtm_cookie / _ga…] | Analytics (Matomo / Google Analytics) | Max 13 months | [Analytics Tool] |
If you do not use an analytics tool, remove the corresponding line.
10) Third-Party Services (Optional)
If you use certain third-party services, include these sections:
Google Analytics / Matomo
Legal basis: consent (if non-essential cookies)
Data: pages visited, time spent, approximate location, device, etc.
Opt-out: [insert link]
reCAPTCHA / Anti-Spam
Purpose: secure the form against abuse
Data: browser fingerprints, interactions
Legal basis: legitimate interest
Emailing / CRM Tools (if used)
Purpose: respond, send information related to your request or service
Legal basis: pre-contractual/contract execution, legitimate interest
11) Minors
The website does not specifically target minors. If information about a minor is collected via the form, a legal guardian may request its deletion via contact@frakingart.com.
12) Changes
This policy may be updated to reflect legal or technical developments. In case of significant changes, we will inform you via a notice on the site. The version displayed on this page is the active one.
13) Contact
For questions regarding this policy or exercising your rights:
Email: contact@frakingart.com
Address: 26 avenue de l’interne Jacques Loeb, 64100 Bayonne, FRANCE
Disclaimer: This information is provided to assist with GDPR compliance and does not constitute legal advice. Adapt it to your actual practices (tools, cookies, retention periods, recipients) and consult a professional if needed.
